Comprehensive services for the BPO/SSC sector

Organisations that decide to set up a shared service centre quickly realise that the activities carried out in that field are significantly different from their core business. The factors that vary include in particular the operational challenges, the nature of the services provided, the profile of the employees and their expectations. Similarly, legal issues require a special approach that can only be offered by an advisor with extensive experience in the sector – such as Wiewiórski Legal.

People – or ‘talent’, as we call candidates and employees – are the core resource of enterprises in the modern business services sector. That is why as regards our services for BPO/SSC clients, we have primarily focused on developing areas of expertise relating to human resources – employment law, international mobility, personal data protection and ESG. 

We also provide comprehensive legal advice on all other aspects of the operation of service centres. We advise at the stage when the decision to start the project is made, then help develop the centre, and subsequently provide advice on day-to-day matters. Wiewiórski Legal is a ‘one-stop shop’ for legal advisory services for the BPO/SSC sector. 

We work for shared service centres that carry out a variety of processes, outsourcing centres, IT delivery and R&D centres. The clients of Wiewiórski Legal that have established service centres in Poland come from a wide range of sectors, including the aviation, manufacturing, financial services, IT, creative industries, consulting, pharmaceutical, and biotechnology sector.  

Our lawyers are recognised experts in this field in Poland, and for many years we have operated as a partner of major trade associations for businesses in this sector.